Question 637798
The correct answer is 

H0: Distribution of customer rating for telephone companies is not different that airline companies. 

AND Ha: Distribution of customer rating for telephone companies is different that airline companies 

Num Categories:      4
Degrees of freedom:  3

Test Statistic, Chi Square: 16.3079
Critical Value:        7.814736
P-Value:             0.0010

Reject the Null Hypothesis because the p-value is less than 0.05.
The distribution of the customer ratings for telephone companies is different from the distribution of customer ratings for airline companies.