SOLUTION: The wait time for a company before a customer can talk to a customer service representative has a mean of 140 seconds with a standard deviation of 20 seconds. Suppose the distribut
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Question 929393: The wait time for a company before a customer can talk to a customer service representative has a mean of 140 seconds with a standard deviation of 20 seconds. Suppose the distribution of wait times is approximately bell-shaped and symmetric.
What is the approximate proportion of customers who wait time is under 100 seconds?
You can put this solution on YOUR website! mean = 140 seconds, SD = 20 seconds,
p(x < 100) = p(z < -40/20) = normalcdf(-100, -2) = .0228 = 2.28%
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