SOLUTION: The time it takes for a telephone sales associate to complete a customer order is referred to as “handle time.” The handle times for a catalog company that sells casual clothing ha

Algebra ->  Probability-and-statistics -> SOLUTION: The time it takes for a telephone sales associate to complete a customer order is referred to as “handle time.” The handle times for a catalog company that sells casual clothing ha      Log On


   



Question 855906: The time it takes for a telephone sales associate to complete a customer order is referred to as “handle time.” The handle times for a catalog company that sells casual clothing have historically followed a Normal distribution with a mean of 6 minutes and a standard deviation of 0.8 minutes. The company has set a goal to complete a telephone order within 7.5 minutes.
Using the Normal distribution model, what is the the probability that a handle time exceeds the goal?
a. 0.34
b. 0.0304
c. 0.4696
d. 0.5

Answer by ewatrrr(24785) About Me  (Show Source):
You can put this solution on YOUR website!
 
Hi,
z = (7.5-6)/.8 = 1.5/.8 = 1.875, NORMSDIST(1.875) = .9696
P(z ≥ 1.875) = 1 - .9696 = .0304