Hi,
mean of 4000 and a standard deviation of 500
Important to Understand z -values as they relate to the Standard Normal curve:
Below: z = 0, z = ± 1, z= ±2 , z= ±3 are plotted.
Note: z = 0 (x value the mean) 50% of the area under the curve is to the left and 50% to the right

This curve alone does not give exact percentages with the exception of P(z=0) = .50 or 50%
A Pictorial where 'some' of the % have been added for helps more...
However, most often one needs to use a table, calculator, or an Excel function ect to find exact Percentage,
after finding z: 

P(x < 3500) = P(z = (3500-4000)/500) = P(z = -1) = 1 - (
) = 1 - (.5 +.341) = 1-.841 = .159 or 15.9% |using above pictorial
P(x > 4000) = P(z = 0) = .50 or 50 % |using above pictorial
P(3700< x < 4300) = P(
- z =
) = P(
-
)
Using Calulator etc: Here, am using the Excel NORMSDIST function to find the Percenatges:
P(
-
) = .7257 - .2742 =.4515 or 45.15%