Set the denominator equal to zero. Remember, dividing by 0 is undefined. So if we find values of y that make the denominator zero, then they cannot be used in place of the variable
Factor the left side (note: if you need help with factoring, check out this solver)
Now set each factor equal to zero:
or
or Now solve for y in each case
So our solutions are or
Since and make the denominator equal to zero, this means these values CANNOT be used in the rational expression