Question 1188409: Question 2. A survey found that 62% of callers in the United States complain about the service they receive from a call center if they suspect that the agent who handled the call is foreign.11 Given this context, what is the probability that (state your assumptions)
(a) the next three consecutive callers complain about the service provided by a foreign agent?
(b) the next two calls produce a complaint, but not the third?
(c) two out of the next three calls produce a complaint?
(d) none of the next 10 calls produces a complaint?
Answer by Boreal(15235)   (Show Source):
You can put this solution on YOUR website! I'm assuming that all the call centers are foreign, that the probability remains constant for each caller, and they were randomly chosen.
a. .62^3=0.238
b. .62^2*0.38=0.146
c. This would be 3 times the second one, or 0.438
d. This would be .38^10=0.000063
|
|
|
