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To factor this polynomial, apply the grouping method
    x^3 - 5x^2 - 4x + 20 = (x^3 - 5x^2) - (4x-20) = x^2(x - 5) - 4(x-5) = 
  = (x^2-4)*(x-5) = (x-2)*(x+2)*(x-5).
Factoring is complete.
The roots are  x= -2, 2, 5.
Solved.