.
Every time, the inspector adds 2 good smartphones to 2 defective.
He can select 2 good smartphones from the 18 good smartphones in   ways =
 ways =  = 9*17 = 153 ways.
It is the number of all possible favorable quadruples.
The number of all possible quadruples is, meanwhile,
 = 9*17 = 153 ways.
It is the number of all possible favorable quadruples.
The number of all possible quadruples is, meanwhile,   =
 =  = 4845.
THEREFORE, the probability under the problem's question is
    P =
 = 4845.
THEREFORE, the probability under the problem's question is
    P =  =
 =  =
 =  =
 =  = 0.03157895.    ANSWER
 = 0.03157895.    ANSWER
Solved.