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| Question 1030980:  The average attrition rate of a customer based company is 20% with a standard deviation of 7% (based on the past data). To test this a sample of 100 was taken and 23% average attrition rate was found. What can be concluded from about the attrition rate at 10% significance level?
 The attrition rate is 23% now
 The attrition rate is more than 20% now
 The attrition rate is same as 20%
 The attrition rate is less than 20% now
 I tried this and got the below answer.Can you please check if this is correct.
 H0-No diff in attrition rate
 H1:Increase in attrinium rate
 x>=23=1-(x<=23)
 ==1-NORM.DIST(23,20,7/(100)^0.5,TRUE)
 =9.10765E-06	<0.1
 reject null hypothesis
 Is option (a) the correct answer that the  attrition rate is 23% now.
 Thanks
 
 Answer by ewatrrr(24785)
      (Show Source): 
You can put this solution on YOUR website! Hi,
 re: Your reply (Idea being..with a 7% SD ... the 3% difference in the test sample
 would be expected to be consistent with the average of 20%)
 I.  Yes, .07/sqrt(100)
 II.  With Excel function: P(z <4.29)) = NORMDIST(4.29)  = .999
 Ho: p = 0.2
 Ha: p > 0.2 (claim)
 sample proportion = .23
 z(.23) = (.23-.2)/.07/sqrt(100) = .03/.007  = 4.29
 p-value = P(z < 4.29) = .999 OR 99.9% (10% significance level)
 p-value greater than 10%, accept Ho
 The attrition rate is same as 20%
 
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