The given information relates the ages of Ella and Lola to Sue's age. So probably the easiest setup for solving the problem is using Sue's age for the variable.
Let x = Sue's age
Then x+12 = Ella's age (12 years older than Sue)
And 3x = Lola's age (3 times Sue's age)
The sum of their ages is 57:
(x)+(x+12)+(3x)=57
Solve for x using basic algebra.
Then remember the question asks for Lola's age, which is 3x -- not just x.