The general theorem of algebra states that if a polynomial with real coefficients
has a complex number root a+bi, b=/= 0, then it has another complex number root a-bi, too.
According to this theorem, if 2+3i is the root of your quadratic equation with real coefficients,
then it has the root 2-3i, too. It is your other root.
Reason: If a+bi is one solution then a-bi represents its mirrored counterpart.
This is known as the complex conjugate.
It only applies when all coefficients are real numbers.