SOLUTION: Supervisor: “I just received our monthly report. It looks like 20% of your customers call back within 72 hours of their first call. Of those who call back, 10% call back again wit
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-> SOLUTION: Supervisor: “I just received our monthly report. It looks like 20% of your customers call back within 72 hours of their first call. Of those who call back, 10% call back again wit
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Question 616636: Supervisor: “I just received our monthly report. It looks like 20% of your customers call back within 72 hours of their first call. Of those who call back, 10% call back again within 96 hours of their first call. Of the 140 customers you spoke with yesterday, how many calls from those customers will you receive in the next four days?”
Hi,
20% of your customers call back within 72 hours of their first call.
Of those who call back, 10% call back again within 96 hours of their first call
how many calls from those customers will you receive in the next four days?”
