You can put this solution on YOUR website! find the vertex of the parabola: x^2-4x-4y+16=0
..
Standard form of parabola: y=A(x-h)^2+k, with (h,k) being the (x,y) coordinates of the vertex) A is a multiplier which affects the steepness of the curve.
x^2-4x-4y+16=0
4y=x^2-4x+16
divide by 4
y=(1/4)(x^2-4x+16)
completing the square
y=(1/4)(x^2-4x+4)+4-1
y=(1/4)(x-2)^2+3
coordinates of the vertex: (2,3)
see the graph below as a visual check on the answer
..