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Factor the denominators
Notice how the denominators each contain (x+3) .... but the one on the left is missing the (x-3) and the on the right is missing the (x+1). In order to have common denominators we must multiply the left side by (x-3)/(x-3) and the right by (x+1)/(x+1).
Now that we have like denominators, we can make it into one giant fraction.
Distribute the 3 and the -1
Combine like terms in the numerator
factor the numerator
Since you can not reduce the fraction by canceling like terms in the numerator and denominator, the problem is finished.