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The customer service center telephone company receives 36 calls a day to indicate that they received a suspicious call and request money fraudulently where a possible abduction of a family member.
a. What is the probability of receiving exactly 1 call in an hour?
b. What is the probability of receiving more than 4 calls in 12 hours?
c. What is the probability of receiving no more than 15 calls in one day?
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