Hi Binomial Distribution: p = .0046 q = .9954 and n = 500 a) expected number of mishandled bags = .0046*500 = 2.3 0r 2 b) P(x = 0) = binompdf(0, 500, .0046) = .0997 P(x > 2) = 1 - P(x≤ 2) = 1 - binomcdf(500, .0046, 2) = 1-.5959 = .4041 c) The general rule of thumb to use normal approximation to binomial distribution is that the sample size n is sufficiently large... if np ≥ 5. Here: np < 5 Wish You the Best in your Studies.