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put this solution on YOUR website!A corporate software development firm has a staff of online support technicians available 24 hours a day. They advertise that one of the advantages of using their company is that the ratio of accounts-to-support technicians is 5:1.
This year they have eight technicians on staff and each technician is fully saturated with accounts.
a. How many accounts does the company support at this time?
x/8 = 5/1
x = 40 accounts
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b. The company is projecting a 20% growth each year for the next four years. How many technicians should the company’s Human Resource Manager plan to hire in each of the next four years?
Now: 40 accounts
After 1 year: 1.2*40 = 48 accounts
# of technicians needed: 48/5 is approximately 10
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After 2 year: 1.2*48 = 57.6 accounts
# of technicians needed: 57.6/5 is approximately 12
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etc.
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Cheers,
Stan H.
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