If I have the quadratic function, f(x)= (x^2)-x-12, and I want to find the x-intercept, I have to set y = 0, and factor like so: 0 = (x-4)(x+3).
The questions is: why can't I complete the square or factor like so: 0 = x(x-1)-12 (which leads to 0 = (x-1)(x-12))? Doing either of those alternative techniques results in different x-intercepts.
You can use the "complete the square" method to solve for the x-intercepts/solutions to the equation/roots.
However, factoring CANNOT be done the following way you proposed:
From this, you CANNOT obtain x - 1 and x - 12 as factors. That's not the proper way to factor a trinomial in
order to find its roots. The 1st method: , though is indeed correct.