Hi Distribution: approximately normal with µ = 13.9 and σ = 3.7 Using TI or similarly an inexpensive calculator like an Casio fx-115 ES plus The 3% of items with the shortest lifespan will last less than how many years? invNorm( .03, 13.9, 3.7) = 6.9 The 3% of items with the shortest lifespan will last less than 6.9 yrs Wish You the Best in your Studies.