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To solve the problem, you must have all dimensions in uniform / consistent units.
In this case, inches are preferred units.
Also, you need to know that 1 foot = 12 inches.
Let x be the mother height, in inches.
Then Susan's height is (x+3) inches.
Susan' sister is feet shorter than Susan.
feet = inches = 24 + 4 inches = 28 inches.
Hence, as the condition states, the Susan's sister is 28 inches shorter than Susan.
In other words, Susan's sister height is ((x+3) - 28) = (x-25) inches.
The equation, from the condition, is
x - 25 = (8/13)*x.
============> 13x - 13*25 = 8x ====> 13x - 8x = 13*25 ====> 5x = 13*25 ====> x = 13*5 = 65 inches = 5 ft and 5 inches.
Answer. The mother's height is 5 ft and 5 inches.
Solved.