Of the population of customers of a store, a proportion of 0.4 are not
satisfied with the service offered by the store. In a random sample of 400
customers, what is the probability that between 156 and 240 customers will
be satisfied with the service offered by the store?
The word "between" is ambiguous as to whether is means "inclusive" or
exclusive.
Does "between 156 and 240" mean to include 156 and 240, or exclude them?
I'll assume it means to include them.
This is a binomial experiment, but we must use the normal approximation.
The binomial feature on the calculator is not accurate for large n.
n = 400
p = 0.4
μ = np = (400)(0.4) = 160
σ = √(npq) = √[(400)(0.4)(0.6)] = 9.797958971
So we want P(155.5 < X < 240.5)
On your TI-84, press ON CLEAR 2ND VARS 2
Make the screen read like this:
normalcdf
lower:155.5
upper:240.5
μ:160
σ:9.797958971
Paste
Use the down arrow key to highlight Paste
Press ENTER
See this:
normalcdf(155.5,240.5,160,9.797958971)
Press ENTER
Read 0.6769831887
Round to 0.6770
Edwin