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According to a report by Scarborough Research, the monthly average cell phone bill is $73.55.
Suppose local monthly household cell phone bills are normally distributed with a standard
deviation of $11.30. Between what monthly costs do 95% of households fall according to this report?
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The "empirical rule" in a normal distribution states that approximately 95% data points
fall within two standard deviations.
So, in this problem the lower bound is m - 2d = 73.55 - 2*11.30 = 50.95 dollars;
the upper bound is m + 2d = 73.55 + 2*11.30 = 96.15 dollars.
Solved.