The formulas and the numbers are
(a) P(both defective) = P(1st is defective)*P(2nd is defective) = 0.03*0.03 = 0.0009. ANSWER
(b) P(one of the two is defective) = P(1st is defective)*P(2nd is good) + P(1st is good)*P(2nd is defective) =
= 0.03*(1-0.03) + (1-0.03)*0.03 = 0.0582. ANSWER