Assume the toys are different (distinguishable). There are 12*11*10*9 different ways to arrange (to place in some order) 4 toys of 12. There are 12*11*10*9*8 different ways to arrange (to place in some order) 5 toys of 12. The total number that the problem asks for is the sum 12*11*10*9 + 12*11*10*9*8.