COCKROACH It's a 9-letter word, and if none of the letters looked alike the answer would be 9!. However there is no way to tell the difference between two arrangements that just have the C's or the O's switched around. So we must divide 9! by the number of ways the 3 C's can be rearranged within any given permutation, which is 3!, and also we must divide by the number of ways the 2 O's can be swapped, which is 2!. Answer:Edwin