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Hello, I want to answer your question/questions step by step, in all details.
(1) The question for the maximum volume is good and is reasonable.
The question about the maximum area is NONSENSICAL: than lesser area of the corner squares you cut, than greater is the surface area.
(2) THEREFORE, the correct question consists of two parts:
a) Find the maximum possible volume, and
b) Find the surface area, corresponding to the maximum volume.
(3) Regarding the maximum volume, you just got the solution yesterday at the link
https://www.algebra.com/algebra/homework/Human-and-algebraic-language/Human-and-algebraic-language.faq.question.1174860.html
(4) Another solution to this problem (finding maximum volume) you may read from my lesson
https://www.algebra.com/algebra/homework/word/misc/Calculus-optimization-problems.lesson
in this site (Problem 3 in this lesson).
(5) After finding the dimensions of the box, you can easily find the surface area making simple arithmetic.